Welcome to Omega Projects. These Terms & Conditions outline the rules and regulations for the use of our website, products, and services. By accessing or using our site and making purchases, you agree to comply with and be bound by these terms. Please read them carefully.
1. General Information
This website is owned and operated by Omega Projects (Pty) Ltd, incorporated under the Companies and Intellectual Property Commission (CIPC) in South Africa.
The terms “we,” “us,” and “our” refer to Omega Projects, while “you” or “customer” refers to any individual or business using our services.
We reserve the right to update or modify these Terms at any time without prior notice.
2. Use of Website
You must be 18 years or older to purchase from our website.
You agree not to misuse the site, including attempting to gain unauthorized access, transmitting harmful software, or using the site for illegal purposes.
We reserve the right to suspend or terminate accounts that violate our policies.
3. Products & Services
We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occur, and we reserve the right to correct them without prior notice.
All products are subject to availability. If an item is out of stock, we will notify you and may offer alternatives or refunds.
Product images are for illustrative purposes; actual products may vary slightly.
4. Pricing & Payments
Prices are listed in South African Rand (ZAR) and include VAT where applicable.
We accept secure online payments via credit/debit cards, EFT, and approved third-party payment gateways.
Payment must be completed before orders are processed and shipped.
Omega Projects is not responsible for delays caused by incorrect payment details or insufficient funds.
5. Shipping & Delivery
Orders are processed and shipped within the agreed timelines, subject to stock availability.
Delivery times may vary depending on your location and courier services.
Shipping costs are calculated at checkout and added to your total.
Omega Projects is not liable for delays caused by third-party couriers, customs clearance, or unforeseen circumstances.
6. Returns & Refunds
Customers may request a return within 7 days of receiving goods if items are defective, damaged, or incorrect.
Returned products must be unused, in original packaging, and accompanied by proof of purchase.
Refunds will be processed via the original payment method once items are inspected and approved.
Certain items (e.g., perishable goods, hygiene-sensitive items like toiletries) may not be eligible for return due to health and safety reasons.
7. Warranty & Liability
Products sold by Omega Projects may carry manufacturer warranties (where applicable). Warranty claims must follow the manufacturer’s process.
Omega Projects is not liable for damages caused by misuse, negligence, or unauthorized modifications of products.
We are not responsible for any indirect, incidental, or consequential damages arising from product use.
8. Intellectual Property
All content on this website—including logos, text, graphics, and product images—are the property of Omega Projects or licensed to us.
Unauthorized reproduction, distribution, or use of our content is prohibited.
9. Privacy & Data Protection
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
By using our services, you consent to the processing of your personal data in line with our Privacy Policy.
10. Governing Law
These Terms & Conditions are governed by the laws of South Africa.
Any disputes shall be resolved in South African courts, under the jurisdiction where Omega Projects is registered.
11. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us at:
📧 Email: info@omegaprojects-sa.co.za
📞 Phone: 021 518 1120
📍 Address: 6 Clark Road
Killarney Gardens, Cape Town 7441
🔖 By purchasing from Omega Projects, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.